Five Lamps Organisation Announces Strategic Change

Five Lamps Organisation Announces Strategic Change to Community Lending

Date: May 2026

We Are Changing

The Five Lamps Organisation, authorised and regulated by the Financial Conduct Authority

(FCA No. 656112), has supported over 25,000 individuals and families in the past five years,

providing more than £15 million in affordable personal loans.

A New Direction

Five Lamps will transition from offering large-scale lending across the UK to becoming a

smaller, community-focused lender. This reflects a return to its core mission of delivering

meaningful social, financial, and economic impact while providing a more personalised service

experience.

What Happens Next?

To prepare for the launch of its new community lending products & services, Five Lamps

has informed the Financial Conduct Authority that it has temporarily paused all new

lending & credit granting facilities.

Future updates & announcements will be made on the website www.fivelamps.org.uk

Support for Existing Customers.

Our team are available for our existing customers who have a loan (regulated product) with us.

If you have any queries or if you are struggling to make your payments please contact us using

one of the following:

Telephone: 0300 111 0556 Email: info@fivelamps.org.uk

Complaints

We take all complaints seriously. If you are unhappy about a regulated product or service you

have received from us please email us at complaints@fivelamps.org.uk or

complaints@conduit.org.uk

Looking Ahead

Five Lamps looks forward to relaunching its products and services, continuing its mission to

make a positive difference in people’s lives at a community level.

The Five Lamps Organisation, is a charity (registered with the Charity Commission, with Charity No.702314) and is registered in England & Wales with company number 02441319 and with registered office The Five Lamps Organisation, Eldon Street, Thornaby, Teesside, TS17 7DJ. The Five Lamps Organisation is authorised and regulated by the Financial Conduct Authority under Reference Number (FRN) 656112, ICO Registration Number Z5203385. Customer Services Address: Five Lamps Eldon Street, Thornaby, Stockton on Tees, TS17 7DJ

Five Lamps Trading Ltd, registered in England & Wales with company number 08029251 and with registered office The Five Lamps Organisation Ltd, Eldon Street, Thornaby, Teesside, TS17 7DJ. Five Lamps Trading Limited is authorised and regulated by the Financial Conduct Authority with Firm Reference Number (FRN) 791848 and ICO Registration Number ZA164810. Customer Services Address: Five Lamps Trading Ltd, Five Lamps, Eldon Street, Thornaby, Stockton on Tees, TS17 7DJ. In October 2025, FLT applied to withdraw all of its FCA permissions.