Contact

Get in contact with Conduit today

If you want to apply for a loan or have a query and you want to speak to one of our friendly team then give them a call on the number provided. Or you can also email us if you prefer.

Our Telephone Number
0300 111 0556

Our Contact Email
loans@conduitloans.org.uk

We Strive to provide Excellent Customer Service

Conduit aims to provide it’s customers with a high standard of service. If we fail to do this we want to know about it. This will enable us to not only to resolve the specific problem, but prevent it from happening again you can make a complaint:

Email: nicholastorr@fivelamps.org.uk

In writing to: Nichola Storr, Five Lamps, Eldon Street, Thornaby, TS17 7DJ

For more information on how to make a complaint, download our Complaints Procedure If you would like to make a complaint to the Financial Ombudsman Service they can be contacted via the customer helpline on 0800 0234567.

They can also be reached via their website www.financial-ombudsman.org.uk. Alternatively you can write to them at Financial Ombudsman Service, Exchange Tower, London, E14 9SR.