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Online payment terms and conditions

We accept the following methods of payment:

  • Visa Debit Card
  • Mastercard Debit Card

We do not accept:

  • Maestro Debit Card
  • Electron
  • American Express

We will take payment from your card once you have submitted your details. Your payment will be taken immediately but may take a few days to show on your account. We cannot accept liability if payment is refused or declined by the debit card supplier.

Please obtain the permission of the cardholder (if not using your own card) before making a payment. We cannot return any payments once confirmed. Before payment is taken, we will ask you for your Agreement Number, Last name, Date of Birth and Postcode.

If any of the details you enter do not match those on your loan account, you will not be able to make a payment, and will be asked to contact us by telephone (0300 111 0556) or email loans@conduit.org.uk .

By submitting your details, you consent to their use in accordance with our Privacy Policy.

Please ensure you have your loan reference number to hand, if you do not have this, please email us on loans@conduit.org.uk

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