COVID-19

We are open for Business!

We are still accepting new and additional loan requests, to apply for a loan, please click here alternatively you can call us on 0300 111 0556.

Conduit is closely monitoring the position with the ‘Coronavirus’ and putting plans in place to ensure minimum disruption to our services.

All of our team are currently working from home, but don’t worry they are still on hand to deal with your queries and also process new and top up loans.

Opening hours

To help us deal with enquiries faster, we have temporarily changed the opening hours of our contact centre. The contact centre will now be open 10:00 – 14:00 Monday – Friday.

Our call wait time and customer response times may increase during this time, but if you can’t speak to a member of the team on 0300 111 0556, please email us and we will call you back.

We also understand some of our customers maybe financially impacted by Covid-19. If you are struggling to meet your repayments, please email us, creditcontrol@conduit.org.uk

If you would like to make a payment or apply for a loan, you can do this by clicking here.

Please follow our social media channels, (Facebook & Twitter) or keep checking back here for any further updates.

If you require any further information, please contact loans@conduit.org.uk

NHS 111 will advise you of the appropriate steps to take if you are concerned you have the COVID 19 virus.

Updated: 06/10/2020